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Privacy Policy

Last Updated: August 16, 2024

Introduction

Health & Human Performance, HHP Chiro, (“we,” “us,” or “our”) values the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, https://hhpchiro.com/, or use our services. We are committed to ensuring your privacy and adhering to all relevant laws and regulations, including the California Consumer Privacy Act (CCPA).

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services or website.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, and any other information you provide when scheduling an appointment or contacting us through our website.
  • Health Information: As a chiropractic practice, we may collect health-related information necessary to provide our services, including medical history, treatment details, and insurance information.
  • Automatically Collected Data: When you visit our website, we may automatically collect information about your device, browsing actions, and patterns. This may include your IP address, browser type, and cookies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To schedule and manage appointments.
  • To provide chiropractic care and related services.
  • To process payments and manage billing.
  • To communicate with you regarding your care, appointments, and our services.
  • To improve our website, services, and user experience.
  • To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering chiropractic services.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas or court orders).
  • Business Transfers: If our practice is sold or merged with another business, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Your Rights Under the CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the personal data we collect, use, and share about you.
  • Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. However, we do not sell personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the contact information provided below.

5. Data Security

We take the security of your personal information seriously. We implement reasonable and appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no security measure is entirely foolproof, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the new version on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

8. Mobile Marketing Disclaimer

Mobile Number Marketing and Opt-In
We offer mobile number programs, such as SMS and MMS messaging, to our customers who explicitly opt in. You can opt in to receive these messages by signing up on our website, through one of our authorized representatives, or by submitting a paper form that clearly states your consent to receive mobile marketing messages from us. By opting in, you agree to receive messages at the mobile number you provided.

Message frequency may vary. You can always opt out of receiving these messages by replying with STOP to any message you receive from us. We may also use your mobile number to send you important non-marketing messages, such as account service messages and transaction notifications. These non-marketing messages are not subject to opt-in and may be sent even if you have opted out of marketing messages.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under the CCPA, please contact us at:

Health & Human Performance
20720 Ventura Blvd., Ste #240
Woodland Hills, CA 91364
(818) 704-5121
info@hhpchiro.com